847-279-0028 625 Wheeling Road, Wheeling, IL Mon–Fri 8:30am–5pm
Frequently Asked Questions

Common Questions, Answered

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Common questions we hear from homeowners, HOA boards, and property managers. If you don't see your question here, reach out and we'll get you a direct answer.

General

What types of properties does Bertog provide landscaping services for?

Bertog serves residential homeowners, HOA-managed communities, and commercial property owners across the Northern Suburbs of IL. From single-family lots to large estates and multi-acre commercial sites, our teams are scaled and structured to handle the full range.

Do you only provide landscape maintenance, or can you handle larger projects too?

Both. Many clients begin with weekly maintenance and grow into enhancements or full design/build projects. Our maintenance, enhancements, and design + build teams work together so your property is cared for end-to-end by one accountable partner.

How quickly do you respond to new inquiries?

We respond to new inquiries within one business day. From the very first call, you'll experience the same clear, attentive communication our long-term clients rely on.

What areas do you serve?

Bertog Landscape serves Wheeling, Glenview, Wilmette, Winnetka, Lake Forest, Glencoe, Evanston, Northbrook, Kenilworth, Riverwoods, and surrounding North Shore communities.

How long has Bertog served the North Shore area?

Bertog Landscape has served Chicago's North Shore since 1974, providing landscape maintenance, enhancements, design + build, and commercial services across decades of long-term client relationships.

Maintenance

What does full-service landscape maintenance include?

Programs may include lawn care, mowing, seasonal cleanup services, pruning, irrigation oversight, plant bed maintenance, mulch refreshes, and ongoing property review depending on the needs of your property.

How often do maintenance crews visit?

Most full-service maintenance properties are serviced weekly during the active growing season, though schedules may vary based on property size and scope of work.

Do you provide both spring and fall cleanup services?

Yes, Bertog provides both spring cleanup services and fall cleanup services that help homeowners prepare their property for changing weather and growing conditions.

What is included in plant bed maintenance services?

Plant bed maintenance services may include hand weeding, mulch installation, pruning, edging, debris removal, and seasonal review of planting areas to keep them healthy and well-kept.

What irrigation services does Bertog provide?

Bertog provides irrigation system monitoring, seasonal startups and winterizations, zone-by-zone reviews, and repairs as part of ongoing landscape maintenance programs.

Enhancements

What types of landscape enhancements does Bertog provide?

Landscape enhancement services may include mulch installation, seasonal flower rotations, plant installation, landscape lighting, and holiday decor installation.

Can Bertog help update older or overgrown landscape areas?

Yes, Bertog can recommend plant replacements, seasonal color updates, mulch, lighting, and other improvements that help older landscape areas feel more cared for and better aligned with the home.

What types of landscape lighting does Bertog install?

Bertog installs path lighting, accent lighting, uplighting for trees and architecture, and lighting for patios, walkways, decks, and outdoor living spaces.

Design + Build

How does your design/build process work?

We start with a conversation and a site walk, then move into concept design, detailed plans, materials selection, and a transparent proposal. Once approved, our build team manages the project on-site with regular check-ins so you always know what is happening next.

What types of outdoor projects does Bertog provide?

Bertog provides paver patios and walkways, retaining and seat walls, pergolas and ramadas, outdoor kitchens, grill islands, fire features, decks, driveways, pools and spas, sport courts, and outdoor lighting and audio installations.

Can Bertog help improve older outdoor spaces?

Yes, Bertog regularly works with homeowners on renovations and updates to existing patios, walkways, decks, lighting, and outdoor living areas.

How long does a typical design + build project take?

Timelines vary based on scope. Design and planning typically takes several weeks, with construction following that based on materials, complexity, and weather. Bertog will share a realistic schedule once the scope is defined.

Commercial & HOA

What HOA maintenance services does Bertog provide?

Bertog provides HOA landscape maintenance, common area mowing and care, seasonal cleanups, plant bed maintenance, irrigation oversight, snow management, and enhancement services for HOA communities throughout the North Shore.

Does Bertog work directly with HOA boards and property managers?

Yes, Bertog regularly works with HOA boards, property managers, and onsite community leadership to plan, schedule, and communicate around landscape work.

What snow management services are included?

Bertog provides commercial snow plowing, sidewalk clearing, ice management, salting, and ongoing winter storm communication for HOAs, office campuses, and commercial properties.

Working With Bertog

Why do clients choose Bertog over lower-priced competitors?

Most of our clients have tried a less-expensive option before and found it cost more in the long run — missed details, redoing work, or chasing a contractor for answers. Bertog clients tell us they value the reliability, the quality of the workmanship, and a team that treats their property like it's our own.

Still have a question? Just ask.

Request a Consultation

Bertog Landscape provides maintenance, enhancements, design + build, and commercial services across Chicago's North Shore. If your question isn't covered here, our team is happy to walk your property and talk through what makes sense.

Call 847-279-0028