847-279-0028 625 Wheeling Road, Wheeling, IL Mon–Fri 8:30am–5pm
Privacy Policy

How We Handle Your Information

Home/Privacy Policy

Last updated: June 2026.

This Privacy Policy describes the policies and procedures of Bertog Landscape ("Bertog Landscape", "we", "us" or "our") on the collection, use and disclosure of your information when you use our website at bertoglandscape.com (the "Website"), purchase products or services from us, enter into contracts with us, engage us online or offline to inquire about the provision of services or otherwise interact with us (collectively, the "Services") and tells you about your privacy rights and how the law protects you.

We use your Personal Information to provide and improve our Website and Services. By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may from time to time update this Privacy Policy by posting an updated version to our Website. Your use of the Website or Services after any updated version is posted will be deemed acceptance of this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Information

Types of Data Collected

Personal Information

While using our Website or inquiring about or engaging us to perform Services, we may collect certain personally identifiable information that can be used to contact, market to or identify you. Personally identifiable information may include, but is not limited to:

This information may be collected through a variety of means, including:

Usage Data

Usage Data is collected automatically when using the Website. Usage Data may include information such as your Device's internet protocol address (e.g. IP address), browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, geo-location data, unique device identifiers and other diagnostic data.

When you access the Website by or through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and other diagnostic data.

Information from Third-Party Social Media Services

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, such as Google, Facebook, X (formerly Twitter) or LinkedIn, we may collect Personal Information that is already associated with your account on that service, such as your name, email address, activities or contact list.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Website and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Website. We use both Session and Persistent Cookies for the following purposes:

Use of Your Personal Information

Bertog Landscape may use your Personal Information for the following purposes:

We may share your Personal Information in the following situations:

We do not sell your personally identifiable information as that term is commonly understood and only use such information for the following purposes: (1) performing Services or offering products or services similar or related to the Services; (2) detecting security incidents; (3) resisting malicious, deceptive or illegal actions; (4) ensuring the physical safety of individuals; (5) for marketing and advertising purposes; or (6) performing or providing internal business services.

Retention of Your Personal Information

Bertog Landscape will retain your Personal Information so long as is needed for the purposes set out in this Privacy Policy and to comply with applicable laws and regulations.

Transfer of Your Personal Information

Your information, including Personal Information, is processed at the Company's offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy through the use of our Website represents your agreement to that transfer.

Deletion of Your Personal Information

You have the right to delete or request that we assist in deleting the Personal Information that we have collected about you. You may contact us to request access to, correct or delete any Personal Information that you have provided to us. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Information

Business Transactions

If Bertog Landscape is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. If your Personal Information is transferred and becomes subject to a different Privacy Policy, we will comply with our legal obligations to notify you.

Law Enforcement

Under certain circumstances, Bertog Landscape may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

Bertog Landscape may disclose your Personal Information in the good faith belief that such action is necessary to:

Security of Your Personal Information

The security of your Personal Information is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Information

The Service Providers we use may have access to your Personal Information. These third-party vendors collect, store, use, process and transfer information about you in accordance with their Privacy Policies.

Analytics

We may use third-party service providers to monitor and analyze the use of our Website.

Email Marketing

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send or by contacting us.

SMS / Text Messaging Program

This SMS section is what Bertog Landscape's text-messaging registration relies on. It describes how the SMS Program works for customers, how to opt in and out, and how phone numbers are protected. The text below is what Bertog Landscape commits to and what carriers and Aircall reviewers look for during A2P 10DLC vetting.

Consent is opt-in and separate. If you check the SMS opt-in box on our contact form at bertoglandscape.com/contact, or if you reply YES to a one-time opt-in request after a phone or email conversation with our team, you are giving consent to receive recurring text messages from Bertog Landscape about scheduling, appointments, and service updates related to your inquiry. This consent is separate from any other consent you give us (such as submitting the contact form, agreeing to be contacted by email, or accepting our terms). You can submit the contact form without opting in to SMS, and we will respond by email or phone instead.

What you will receive. Messages are limited to operational customer-care content: consultation confirmations, install-day arrival windows, plant-care reminders during establishment periods, and follow-up after seasonal services. No marketing or promotional content is sent through this channel.

Frequency. Message frequency varies based on your project. Typical frequency is 1–5 messages per inquiry over a 2–6 week period.

How to opt out. Reply STOP to any text message at any time. You will be unsubscribed and will not receive further SMS messages from us. Reply HELP for help, or email info@bertoglandscape.com for assistance. You can also request deletion of your phone number and SMS consent record by emailing that same address.

Rates and carriers. Standard message and data rates may apply per your wireless carrier plan. Bertog Landscape does not charge for the messages themselves. Carrier participation may vary, and carriers are not liable for delayed or undelivered messages.

Your number is not sold or shared for marketing. Mobile phone numbers collected for SMS purposes are used solely to deliver the messages described above. We do not sell, rent, or share these numbers with third parties for their marketing purposes. Phone numbers may be shared only with the service providers needed to deliver the SMS messages themselves (for example, our SMS-sending platform), under written contracts that prohibit further use. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information may be shared in accordance with the rest of this Privacy Policy.

Additional Privacy Notice for Residents of California, Virginia, Colorado, Connecticut, Texas, Utah, Florida, Oregon, and Montana

This Additional Privacy Notice provides additional information for residents of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Florida and Montana and their rights under applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Personal Information Privacy Act, the Utah Consumer Privacy Act, the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, the Florida Digital Bill of Rights, and the Montana Consumer Data Privacy Act (collectively, the "Privacy Laws").

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. Categories of Personal Information we may collect within the last twelve (12) months include:

Sources of Personal Information

Your Rights under the Privacy Laws

If you are a Privacy Law Resident, you have the following rights:

Exercising Your Data Protection Rights

To exercise any of your rights under the Privacy Laws, you can contact us:

Only you, or a person you authorize to act on your behalf, may make a verifiable request related to your Personal Information. We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request.

Personal Information of Minors

Our online content is not intended for children under the age of sixteen years. We do not knowingly store information from minors under the age of sixteen years except as required pursuant to applicable law. If you believe a minor has submitted Personal Information to us, please contact us at info@bertoglandscape.com and we will delete the information.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Call 847-279-0028